Agency FAQ — AgencyHub
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FAQ

Top Questions About AgencyHub

AgencyHub.com is a single-vendor marketplace that allows agencies to purchase digital marketing products for their clients, and then use the anonymous 3WayChat system to fulfill the products and services, allowing the agencies to scale their bandwidth, without hiring additional employees.

Agencies can browse and purchase a wide range of digital marketing products, including SEO, social media marketing, content marketing, PPC, email marketing, and more on AgencyHub.com. Once purchased, agencies can communicate directly with the providers to fulfill the products, or alternatively, the agencies can invite their clients to communicate anonymously with the providers using the 3WayChat system.

AgencyHub.com charges agencies the “Cost to AgencyHub” plus a margin, which is calculated based on the “Suggested Agency Price”

No, agencies cannot communicate with clients on AgencyHub.com. Instead, they use the anonymous 3WayChat system to communicate with their clients along with the AgencyHub providers to fulfill the products for their clients.

The 3WayChat system is a secure and anonymous chat system that allows agencies’ clients to communicate with providers without revealing their identity or the source of the products purchased on AgencyHub.com.

Yes, agencies can communicate directly with providers on AgencyHub.com to fulfill the products.

Yes, although AgencyHub.com presents as a single-vendor marketplace, there are many suppliers on the back end that agencies can purchase products from.

AgencyHub.com carefully vets all suppliers and products to ensure they meet the platform’s quality standards. They also provide a simplified review and rating system for agencies to determine what percentage of prior purchasers indicated they would purchase again from a particular vendor. Anonymously electing to purchase again is the truest indication of client satisfaction.

Yes, agencies use a simplified review and rating system that indicates what percentage of prior purchasers indicated they would purchase again from a particular vendor. This helps maintain a high level of quality and transparency on the platform.

  • Would purchase from vendor again
  • Might purchase from vendor again
  • Would not purchase from vendor again

 

AgencyHub.com provides a dispute resolution process to help agencies resolve any issues that may arise with products or suppliers. They also have a support team available to help mediate any disputes.

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